Shipping Policy
At Shahk.store, we understand the importance of timely and reliable shipping. We strive to provide our customers with a seamless and efficient shipping experience. This Shipping Policy outlines the details of our shipping process to ensure transparency and clarity for our valued customers.
Processing Time
Once an order is placed, our dedicated team works diligently to process and prepare it for shipment. We aim to process all orders within 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding during these times.
Shipping Methods
We offer a variety of shipping methods to cater to our customers' needs. The available shipping options will be displayed at checkout, and you can choose the one that best suits your requirements. Our shipping partners include reputable carriers known for their reliability and efficiency.
Shipping Rates
Shipping rates are calculated based on the destination, weight, and dimensions of the package. The exact shipping cost will be displayed at checkout before you finalize your purchase. We strive to offer competitive shipping rates to ensure our customers receive the best value for their money.
Estimated Delivery Time
The estimated delivery time depends on the shipping method selected and the destination. Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package and estimate its arrival. Please note that unforeseen circumstances, such as weather conditions or customs delays, may affect the delivery time. We appreciate your understanding in such situations.
International Shipping
We are proud to offer international shipping to customers around the world. However, please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend contacting your local customs office for more information on applicable fees.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the progress of your package. If you have any questions or concerns regarding the tracking of your order, please don't hesitate to contact our customer support team. We are here to assist you.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a satisfactory resolution. Your satisfaction is our top priority, and we will do our best to rectify any shipping-related concerns.
Thank you for choosing Shahk.store. We are committed to providing you with exceptional products and services, including reliable and efficient shipping. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.